How do I place an order online?
Can I ship my order outside the U.S?
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When will a payment be deducted from my account?
What should I do if I am having trouble placing an order?
What should I do if I can’t complete the checkout process?
When will my order be processed?
Where do I find my order number?
How can I check the status of my delivery?
How do I change or cancel an order?
I haven’t received my order
The order I received doesn’t match the one I placed.
What is your refund policy?
How do I make a return or exchange?
I returned a product or an order but I haven’t heard anything.
What products are available on the site?
Is Prada personally involved In the creation of his perfumes?
What is the difference between an Eau de Toilette, an Eau de Cologne and an Eau de Parfum?
Is Cologne for men or women?
Does Cologne stand up well on the skin?
Where can I purchase Prada Beauty products?
How do I create a wishlist?
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What quality controls are in place for Prada Beauty products?
How can I tell you about my experience with a product?
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Do you test on animals?
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